High Availablity – Table of Content

Design, Techniques and Processes

First edition; 286 pages

ISBN: 0-13-096288-0

( by: Floyd Piedad and Michael Hawkins )

Table of Contents

1. Today’s Computing Environment.

Complexity, Complexity, Complexity. The Total Cost of Ownership Issue. Summary.

2. Achieving Higher Availability.

Determining User Availability Requirements. Availability Levels and Measurements. Summary.

3. Planning for System Availability.

Identifying System Components. Addressing Critical Components. The Four Elements of Availability. Summary.

4. Preparing for Systems Management.

Processes, Data, Tools, and Organization. Systems Management in the PC World (or the Lack of It). IT Organizations: Away from Centralization, Then Back Again. Understanding the Systems To Manage. The Basics of Management: Five Phases. Identifying the Systems Management Disciplines.

5. Implementing Service-Level Management.

Service-Level Management. Problem Management. Change Management. Security Management. Asset and Configuration Management. Availability Management.

6. From Centralized to Distributed Computing Environments.

Systems Management Disciplines. The Centralized Computing Environment. The Distributed Computing Environment. Systems Management in Today’s Computing Environment. Developing a Deployment Strategy. Summary.

7. Techniques That Address Multiple Availability Requirements.

Redundancy. Backup of Critical Resources. Clustering. Fault Tolerance. Isolation or Partitioning. Automated Operations. Access Security Mechanisms. Standardization. Summary.

8. Special Techniques for System Reliability.

The Use of Reliable Components. Programming to Minimize Failures. Implement Environmental Independence Measures. Utilize Fault Avoidance Measures. Summary.

9. Special Techniques for System Recoverability.

Automatic Fault Recognition. Fast Recovery Techniques. Minimizing Use of Volatile Storage Media. Summary.

10. Special Techniques for System Serviceability.

Online System Redefinition. Informative Error Messages. Complete Documentation. Installation of Latest Fixes and Patches. Summary.

11. Special Techniques for System Manageability.

Use Manageable Components. Management Applications. Educate IS Personnel on Systems Management Disciplines. Summary.

12. All Together Now.

The Value of Systems Management Disciplines. Which One First? Analyze Outages. Identify Single Points of Failure. Exploit What You Have. An Implementation Strategy. Summary.

Appendix A: Availability Features of Selected Products.

Availability Features of Selected Operating Systems. Availability Features of Selected Hardware Components. Availability Features of Selected Software Components.


IT Automation
The Quest for “Lights Out”: Data center automation in distributed environments.
CIO Wisdom
Best Practices from Silicon Valley’s Leading IT Experts
IT Services
Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide
CIO Wisdom II
More Best Practices from Leading IT Experts
IT Architecture Toolkit
Less theoretical, more practical approach to developing and implementing enterprise architecture.
IT People
Doing More with Less. Best practices for managing the people within the IT organization.
Data Warehousing
Architecture and Implementation: A start-to-finish process for deploying successful data warehouses
Building Professional Services
The Sirens’ Song: A comprehensive guide to creating a professional services organization
IT Problem Management
The complete “best practices” guide to IT problem resolution.
IT Organization
Building a World-Class Infrastructure.
IT Web Services
A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities.
Software Development
Building Reliable Systems.
IT Production Services
Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure
Managing IT as an Investment
Partnering for Success: Maximizing the value of technology—and the success of your IT organization.
High Availability
Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems
IT Systems Management
Design, Implement, and Manage World-Class Infrastructures.
Technology Strategies
Managing technology, value, and change in the new economy.
Web-Based Infrastructures
A 4-D Framework: Maximize the value of your next Web-centered initiative.

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