Managing the New Enterprise – Table of Content

The Proof, Not The Hype

First edition; 240 pages
ISBN 0-13-231184-4
( by: Harris Kern, Randy Johnson, Michael Hawkins, and Andrew Law with William Kennedy )

Table of Content

About the Authors

  • IT in the New Enterprise
    IT in the New Enterprise
    The New Enterprise
    Legacy Concepts
    The Network is the Data Center
    Re-Engineering IT
    Personalized Communications
    Those People Issues
    Morale and Compensation
  • Production-Quality Enterprise Networks
    Characteristics of an Enterprise Network
    Guidelines for Success
    Cost of Ownership
    A Multidimensional Approach
  • Steps Toward a Network Architecture
    Analyzing Requirements
    Key Pieces of the Network Requirements Puzzle
    Design for Success — They’ll tell you
    Functionality, Performance, Reliability
    Key Methods for the Network Architecture
    Standards Issues
    Survey Technologies and Trends
    Logical Network Topology
    Subnets and Workgroups
    Management and Security
  • Building a Distributed Network
    Distributed Facilities
    Structured Cabling
    Cabling Types and Standards
    EIA, IEEE, and ANSI Standards
    Connectors and Adapters
    Other Cabling Issues
    The Backbone Network
    Segmented Backbone Networks
    Subnets and Access
    Concentrators and Connectivity
    High-Speed Networking Technologies
    Internetworking and Interoperability
    Wide Area Networking and Beyond
    Nomadic Connections
  • Networking Platforms, Protocols, and Management
    One or Many Voices?
    Multiprotocol Networks
    Mainframe Connectivity
    Server Connectivity
    Desktop Client Connectivity
    Network Management Platform and Standards
    Network Management Applications
    Special Network Management Tools
    Remote Network Management
    Network Security
    Eavesdropping Protection and Intrusion Detection
    Remote Dial-in Security
  • Network Standards and Procedures
    Organization and Personnel
    Management Standards and Procedures
    Documentating the Network
    Names and Addresses
    Performance and Security
    Centralized Configuration and Management
    Problem Recovery
  • The New Enterprise Data Center
    More, Not Fewer
    Data Center Services
    Reliability, Availability, and Serviceability
    Data Center Organization
    Technical Support
    Database Administration
    Computer Operations
    Data Center Standards
    Hardware Standards
    Disk Configuration Standards
    Software Standards
    Database Standards
    Security Standards
  • Data Center Processes and Tools
    Managing Change
    Change Management Process
    Change Request Procedure
    Release Distribution/Configuration Management
    Disk Management
    Being Proactive
    Managing Availability
    Preventive Maintenance
    Disaster Recovery
    Console Server
    Tape Management
    Performance Monitoring and Capacity Planning
    Footprint Request
    Automated Paging
    Problem Management
  • Client/Server Production Acceptance
    Our #1 Priority
    The CSPA Chronicle
    Contents of the CSPA
    The CSPA Process
    There are Four Phases to the Process
    Personalized Communications
    Service Level Agreements
    Roles and Responsibilities
    Production Application Tracking
    What IT Should/Should Not Support
    Tips for Success or Failure
    CSPA Signoff Sheet
  • Managing Customer Expectations (Including the Desktop!)
    Mission Critical Desktops
    Dataless Desktops
    Savings Through Centralization
    Desktop System Administration
    IT-Customer Budget Collaboration
    Our Chargeback Methods
  • The Proof: A Case Study in Client/Server Security
    Securing the JIT
    Client/Server Security Architecture
    Server Security
    Application Security
IT Automation
The Quest for “Lights Out”: Data center automation in distributed environments.
CIO Wisdom
Best Practices from Silicon Valley’s Leading IT Experts
IT Services
Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide
CIO Wisdom II
More Best Practices from Leading IT Experts
IT Architecture Toolkit
Less theoretical, more practical approach to developing and implementing enterprise architecture.
IT People
Doing More with Less. Best practices for managing the people within the IT organization.
Data Warehousing
Architecture and Implementation: A start-to-finish process for deploying successful data warehouses
Building Professional Services
The Sirens’ Song: A comprehensive guide to creating a professional services organization
IT Problem Management
The complete “best practices” guide to IT problem resolution.
IT Organization
Building a World-Class Infrastructure.
IT Web Services
A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities.
Software Development
Building Reliable Systems.
IT Production Services
Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure
Managing IT as an Investment
Partnering for Success: Maximizing the value of technology—and the success of your IT organization.
High Availability
Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems
IT Systems Management
Design, Implement, and Manage World-Class Infrastructures.
Technology Strategies
Managing technology, value, and change in the new economy.
Web-Based Infrastructures
A 4-D Framework: Maximize the value of your next Web-centered initiative.

SEO Powered By SEOPressor