Robert Matthews
Robert E. (Bob) Matthews is a Senior IT Consultant for Sun Microsystems and has provided IT process, organization and staffing guidance to numerous fortune 500 companies in the finance, transportation, telecommunications, manufacturing and services industries. Bob’s background as a Senior Vice President of Information Technology, Senior Vice President Operations and General Auditor gives him a unique perspective from “both sides of the desk”. He is a co-author of IT Services: Costs, Metrics, Benchmarking and Marketing, published as a part of the Harris Kern Institute series of technology books.
Published Works
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IT Automation |
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The Quest for “Lights Out”: Data center automation in distributed environments. |
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CIO Wisdom |
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Best Practices from Silicon Valley’s Leading IT Experts |
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IT Services |
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Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide |
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CIO Wisdom II |
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More Best Practices from Leading IT Experts |
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IT Architecture Toolkit |
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Less theoretical, more practical approach to developing and implementing enterprise architecture. |
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IT People |
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Doing More with Less. Best practices for managing the people within the IT organization. |
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Data Warehousing |
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Architecture and Implementation: A start-to-finish process for deploying successful data warehouses |
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Building Professional Services |
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The Sirens’ Song: A comprehensive guide to creating a professional services organization |
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IT Problem Management |
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The complete “best practices” guide to IT problem resolution. |
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IT Organization |
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Building a World-Class Infrastructure. |
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IT Web Services |
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A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities. |
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Software Development |
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Building Reliable Systems. |
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IT Production Services |
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Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure |
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Managing IT as an Investment |
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Partnering for Success: Maximizing the value of technology—and the success of your IT organization. |
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High Availability |
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Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems |
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IT Systems Management |
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Design, Implement, and Manage World-Class Infrastructures. |
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Technology Strategies |
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Managing technology, value, and change in the new economy. |
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Web-Based Infrastructures |
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A 4-D Framework: Maximize the value of your next Web-centered initiative. |
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