IT Systems Management

Designing, Implementing, and Managing World-Class Infrastructures First edition; 528 pages ISBN 0-13-087678-X ( by: Rich Schiesser )

IT Systems Management Preface Table Of Contents

BUY THIS BOOK at Amazon.com

Design, implement, and manage world-class infrastructures.

• Develop bullet-proof processes
• Implement proven systems management techniques
• Streamline your IT infrastructure—regardless of size

IT Systems Management describes the process of managing any IT infrastructure to achieve optimum stability, efficiency, and responsiveness. By understanding and harnessing proven systems management techniques, organizations can leverage their IT investment in powerful new ways.

Infrastructure expert Rich Schiesser explains the theoretical and practical aspects of systems management, using observations, methods, and examples drawn from years of professional experience. IT Systems Management is based on the fundamental belief that people, process, and technology are the key ingredients in any successful IT organization and includes ground-breaking coverage on how to implement each key discipline in mainframe data centers, mid-range shops, client/server environments, and Web-enabled systems.

This accessible, but comprehensive guide:

• Offers an insider’s perspective on all the disciplines of systems management
• Allows focused study for professionals concerned with any of the key systems management areas-people, process, and technology
• Describes how to develop, integrate, and manage robust, bulletproof processes

IT Systems Management is designed for IT professionals involved in designing, implementing, and managing any part of an IT environment or the entire infrastructure.

About the Author

Rich Schiesser has led IT infrastructure groups at organizations such as Hughes Aircraft, the City of Los Angeles, and Twentieth Century Fox, and for 10 years he managed the primary data center at Northrop Grumman. Rich has also taught IT classes at California State University, Los Angeles, and the University of California, Los Angeles. As a consultant, he now designs and implements infrastructures for a variety of companies including Emery Air Freight, DIRECTV, Option One Mortgage, WhatsHotNow.com, and The Weather Channel.

			IT Automation The Quest for “Lights Out”: Data center automation in distributed environments.
			CIO Wisdom Best Practices from Silicon Valley’s Leading IT Experts
			IT Services Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide
			CIO Wisdom II More Best Practices from Leading IT Experts
			IT Architecture Toolkit Less theoretical, more practical approach to developing and implementing enterprise architecture.
			IT People Doing More with Less. Best practices for managing the people within the IT organization.
			Data Warehousing Architecture and Implementation: A start-to-finish process for deploying successful data warehouses
			Building Professional Services The Sirens’ Song: A comprehensive guide to creating a professional services organization
			IT Problem Management The complete “best practices” guide to IT problem resolution.
			IT Organization Building a World-Class Infrastructure.
			IT Web Services A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities.
			Software Development Building Reliable Systems.
			IT Production Services Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure
			Managing IT as an Investment Partnering for Success: Maximizing the value of technology—and the success of your IT organization.
			High Availability Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems
			IT Systems Management Design, Implement, and Manage World-Class Infrastructures.
			Technology Strategies Managing technology, value, and change in the new economy.
			Web-Based Infrastructures A 4-D Framework: Maximize the value of your next Web-centered initiative.