Managing IT as an Investment

Partnering for Success First edition; 191 pages ISBN: 0-13-009627-X ( by: Harris Kern and Kenneth Moskowitz )

Managing IT as an Investment Preface Table Of Contents

BUY THIS BOOK at Amazon.com

Maximizing the value of technology—and the success of your IT organization.

The effective use of technology is key to the success of every enterprise. But 70% of IT organizations are still viewed by their business counterparts as cost centers, not value centers. This book shows IT leaders how to change that perception. Renowned CIO Ken Moskowitz and top IT consultant Harris Kern offer a plan for building IT environments that exceed strategic goals, while nurturing unprecedented levels of productivity and job satisfaction. They provide both “Rules of thumb” and an intellectual framework for building and running an outstanding IT organization. Key topics include:

• Defining IT strategy and making it operational
• Managing your human capital: recruiting, hiring, transitioning, mentoring, and managing performance
• Controlling the risks and expectations associated with any IT project 6 Deepening relationships with line-of-business leaders, senior executives, and the boardroom
• Building a track record of success
• Reaping the benefits of standardization

Drawing on the experiences of one of the world’s most successful IT organizations, Moskowitz and Kern demonstrate exactly how to manage technology as a strategic asset, partner with the business, build a culture based on shared values and create exceptional value-and be recognized for it throughout an organization.

“To really leverage the value of information technology, you need an IT organization that is genuinely aligned with your business goals and objectives. Ken Moskowitz and Harris Kern show you exactly what it takes to build that organization. If you want to learn how to turn a cost center into a strategic asset, this is the book you need.”

— Leonard Kim, CIO
GE Capital

About The Author

Harris Kern, formerly Sun’s Data Center and System Administrator Manager in Milpitas, CA, now supports marketing and sales worldwide. He implemented and then supported Sun’s first 24-hour, 7-day-a-week UNIX production environment for mission-critical applications.

Kenneth Moskowitz is Chief Information Officer of Standard & Poor’s Credit Market Services. Ken is responsible for the planning, design and management of the information technology resources to support Standard & Poor’s Credit Market Services world-wide.

			IT Automation The Quest for “Lights Out”: Data center automation in distributed environments.
			CIO Wisdom Best Practices from Silicon Valley’s Leading IT Experts
			IT Services Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide
			CIO Wisdom II More Best Practices from Leading IT Experts
			IT Architecture Toolkit Less theoretical, more practical approach to developing and implementing enterprise architecture.
			IT People Doing More with Less. Best practices for managing the people within the IT organization.
			Data Warehousing Architecture and Implementation: A start-to-finish process for deploying successful data warehouses
			Building Professional Services The Sirens’ Song: A comprehensive guide to creating a professional services organization
			IT Problem Management The complete “best practices” guide to IT problem resolution.
			IT Organization Building a World-Class Infrastructure.
			IT Web Services A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities.
			Software Development Building Reliable Systems.
			IT Production Services Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure
			Managing IT as an Investment Partnering for Success: Maximizing the value of technology—and the success of your IT organization.
			High Availability Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems
			IT Systems Management Design, Implement, and Manage World-Class Infrastructures.
			Technology Strategies Managing technology, value, and change in the new economy.
			Web-Based Infrastructures A 4-D Framework: Maximize the value of your next Web-centered initiative.